Background & Challenges
A passionate cabinetmaker, but overwhelmed by digital management.
Its objective: increase its visibility and generate more orders, without spending hours on social networks.
The initial obstacles:
- An obsolete site, poorly updated and poorly referenced.
- An irregular social presence, with no clear editorial line.
- An absence of automation, making management time consuming.
- A lack of coherence between channels (site, Instagram, messaging).
The challenge: design a simple, effective and sustainable digital strategy, allowing it to focus on its core business while developing its business.
Actions & System put in place
1. Complete redesign of the website
- Creation of a new e-commerce site on an intuitive CMS, easy to update without technical skills.
- Optimization of local SEO to appear in searches around your area of activity.
- Integration of a centralized customer request form and direct contact buttons.
2. Optimizing social presence
- Setting upInstagram Shopping to link products and site.
- Creating a editorial calendar aligned with seasonality and workshop novelties.
- Relaunch the Pinterest page.
- Visual coherence and tone adapted to its artisanal universe: authenticity, know-how, proximity.
3. Automation & simplification
- Creating a Mini-CRM and Content Matrix Airtable with automatic site update.
- Use of Make to automate Instagram posts from the site.
- Setting up a automatic reporting on performance (traffic, interactions, sales).
Results & Impact
- +62% increase in organic traffic on the site from the first 3 months.
- Estimated time savings of 3 hours/week thanks to the automation of posts.
- Increase in the number of orders via the site and directly via Insta.
- One consistent and aligned online presence with its artisanal identity.
- Autonomy found on the management of its digital tools.
“I did not imagine that we could simplify the management of the site so much. I save time and I have more orders. ” - Laura Da Cruz
Key Learnings
- Digitizing does not mean complicating : the simplest solutions are often the most sustainable.
- Authenticity is a powerful lever in craft trades.
- Automation can free up time without altering the customer relationship.
- Local SEO remains a strategic asset for local activities.
Do you also want to gain visibility, deploy an effective digital strategy or even automate processes?